Pitmark Racing Tools
SUPPORT HUB
DISCORD BACK TO PRT
PRT SUPPORT · RACE-NIGHT HELP

Get back
on track.

Installation, activation, telemetry, overlays, Discord, licensing, and bug reports—without digging through a wall of documentation.

PITMARK CLOUDCHECKING
PRT BUILDWINDOWS
EARLY ACCESSOPEN
DISCORDCHECKING
12 answers availableChoose a topic below to narrow results.
01NEW TO PRTGet Started

Apply, install, activate, and connect to iRacing.

02SIM CONNECTIONTelemetry

Fix waiting-for-iRacing and session-data issues.

03ON-SCREEN TOOLSOverlays

Layout, visibility, radar, standings, and display help.

04SOMETHING BROKEReport a Bug

Send the details we need to reproduce it quickly.

FROM ZERO TO GREEN FLAG

New here?
Start with this.

Apply directly through Pitmark, get accepted, install PRT on your racing PC, and activate with the code we send you. No Google sign-in and no purchase required.

01
APPLY

Join Early Access

Use the quick Pitmark application. If selected, you’ll receive an activation code and setup instructions.

APPLY NOW →
02
INSTALL

Download PRT

Install the Windows app on the PC you use for iRacing. The installer alone does not grant access.

DOWNLOAD →
03
ACTIVATE + RACE

Connect to iRacing

Enter your Early Access code, launch iRacing, join a session, and turn on the overlays you want to test.

SETUP HELP →

GREEN FLAG MISSION

Your first real
PRT session.

Accepted testers do not need a perfect test plan. We need one honest race-night pass that proves PRT reached the track.

01
ACTIVATE

Open PRT

Use your personal Early Access code on the PC that runs iRacing.

02
GREEN FLAG

Run one normal session

Practice, qualifying or a race is fine. Let PRT see real telemetry.

03
CHECK

Use Radar + Relative/Standings

Judge the tools while you are actually driving, not from the setup screen.

04
FEEDBACK

Send 1 like + 1 change

Tell us one thing that earned its place and one thing you would change.

SEND FEEDBACK →

KNOWLEDGE BASE

Find the fix.

Search everything above or filter the answers below. Open only what you need.

01How do I install and start Pitmark Racing Tools?
  1. Apply for Early Access if you do not already have an activation code.
  2. Download the current Windows installer and run it on the PC you use for iRacing.
  3. Launch PRT and enter your Early Access activation code.
  4. Launch iRacing and enter a session, then enable the PRT overlays you want to use.
02PRT is locked or my activation code is not working. What now?

The installer is public, but Early Access requires a valid activation code. If you have not received one, apply here. If your code is rejected or you changed PCs, contact PRT Support with the exact error and your PRT version. Keep your activation code private.

03Can I run PRT on my phone or Mac?

The current PRT app is built for Windows on the PC running iRacing. You can use the website, Early Access application, Discord, and support from your phone, then install PRT on your racing PC.

04Why does PRT say “Waiting for iRacing”?

That is the normal idle state when the simulator is not exposing live session data. Launch iRacing and enter a session. If PRT still waits while you are on track, send support your PRT version, car, track, session type, and a screenshot of the PRT status.

05How do I use or troubleshoot the on-screen overlays?

Open Overlays inside PRT, enable the displays you want, and configure the layout for your session. If data or placement looks wrong, include a screenshot showing both the PRT overlay and the corresponding iRacing information. For radar, standings, lap count, inputs, or track-map problems, tell us exactly which overlay is affected.

06How do I use PRT with Discord?

Use Add Pitmark Bot if you manage a server, or join the Pitmark Discord for releases, tester discussion, support, and feedback.

07How does Early Access and licensing work?

Early Access currently requires a Pitmark-issued activation code. The PRT app reads the entitlement tied to that activation. If you were accepted but access does not match what you were given, contact support with your PRT version and the error you see.

08I found a bug. What should I send?

Include your PRT version, car and track, session type, what you expected, what happened, and the steps that reproduce it. A screenshot or short clip is extremely helpful. If the problem involves standings, lap count, radar, inputs, or the track map, include the matching iRacing display when possible.

09What data does PRT send or store?

PRT uses the live session and telemetry data iRacing exposes so race-night features can work. When a linked cloud/live integration is in use, a live session snapshot can include the car and track, lap and position, lap times and delta, speed, gear/RPM, fuel, incident count, flags, track temperature, and session state. That live snapshot is separate from PRT's smaller durable usage record. Current cloud analytics persist the device identity, optional linked Discord identity, car, track, highest lap reached, and session timestamps—not every raw telemetry sample. Early Access/licensing also stores the contact/application details you provide, invite status, and device binding. Early Access codes are stored hashed rather than as the plain code.

10Can I stream or record PRT during Early Access?

Yes. Testers may stream or record PRT in use. Please describe it as Early Access/in development because screens and behavior can change between builds. If something breaks on stream, a clip plus your PRT version, car, track, and session type is useful feedback. Never show your personal Early Access code on stream, in screenshots, or in public posts.

11How do I set up a league or several drivers for Early Access?

Have each interested tester use the PRT Early Access application so each person receives their own access path and personal code. For a coordinated league test, email PRT Support with the league name and expected tester count, or join the Pitmark Discord. Personal Early Access codes should not be shared between drivers.

12When will Race Intelligence, Race Autopsy, and deeper coaching be available?

The race-night foundation—Windows app, live overlays, telemetry, standings, proximity, track context, and the core testing loop—is in Early Access now. Persistent history, Driver DNA, smarter coaching, predictive recommendations, and Race Autopsy are still being built toward, and there is not a public release date we can responsibly promise yet. Those capabilities will be exposed for testing as they become ready. See the PRT roadmap and Discord for the current status and release notes.

STILL STUCK?

Send us the problem.
We’ll chase it down.

For the fastest answer, include the PRT version, car, track, session type, exact error or behavior, and a screenshot or short clip if you have one.

EMAIL PRT SUPPORT REPORT A PROBLEM OPEN DISCORD

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